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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christy

January 10, 2026

5  out of  5
rating by Christy
"Excellent, that’s all I can say, Derrick Gilbert was very thorough with everything, very nice, respectable and Knowledgeable. He answered all my questions with honest answers. I would definitely recommend Derrick, I would give 10 stars if that was an option. Thank you so much."
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Kim Burgess

January 9, 2026

5  out of  5
rating by Kim Burgess
"Armada was very helpful today."
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Bassem Elkhayat

January 7, 2026

5  out of  5
rating by Bassem Elkhayat
"Thank You for your assistance I Contacted Mr. Brandon agency I talk to Jasonae Oates she is very Professional and knowledgeable I really appreciate her time understanding my situation This Office of state farm have a great team Thank you"
We responded:
"Thank you for sharing your experience! We're glad to hear that Ja'Sonae provided professional and knowledgeable assistance and took the time to understand your situation. We’re proud to have such a dedicated team at our State Farm office and appreciate your kind words. If you need anything else, please don’t hesitate to reach out! -Brandon"
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Jo Vill

January 6, 2026

5  out of  5
rating by Jo Vill
"Amazing customer service!"
We responded:
"Thank you for your wonderful feedback! We're delighted to hear you had an amazing customer service experience. We appreciate your support and look forward to serving you again! -Brandon"
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Bhaskar Pawar

January 3, 2026

5  out of  5
rating by Bhaskar Pawar
"I had an amazing experience talking to Derrick especially as he explained intellectually and helped me in the step by step process."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Derrick was able to provide you with clear, step-by-step guidance and made the experience enjoyable. We appreciate your feedback and look forward to assisting you again in the future! -Brandon"
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angela salvador

December 30, 2025

5  out of  5
rating by angela salvador
"I’ve been working with Ja’Sonae regarding my auto policy / renewal. She was extremely knowledgeable and patient with me going back and forth to find the best coverage/cost. I greatly appreciated her professionalism. She was great! 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Brandon"
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Klynn Mackey

December 27, 2025

5  out of  5
rating by Klynn Mackey
"Shout out to Derrick Gilbert for such great customer service & helping me and my partner switch over to State Farm."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Brandon"
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Kyle McDuffie

December 27, 2025

5  out of  5
rating by Kyle McDuffie
"Derrick Gilbert was great to work with!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Brandon"
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Tee Gibson

December 27, 2025

5  out of  5
rating by Tee Gibson
"Ja'Sonae Oates was absolutely wonderful when I called her with a dilemma! Her heartfelt empathy was appreciated and needed! I wish there were more people like her when it comes to business relations."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Brandon"
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Gary Hugh

December 21, 2025

5  out of  5
rating by Gary Hugh
"I had an excellent experience working with Derrick Gilbert at Brandon Wine State Farm. Derrick was extremely knowledgeable and professional, but what really stood out was how personable he was it honestly felt like talking to a family member who just happens to be a State Farm agent. He took the time to explain everything clearly and made sure to provide multiple coverage options so I could get the maximum protection while staying within my budget. There was no pressure at all just honest guidance and genuine care. If you’re looking for an agent who truly listens, explains your options, and has your best interest at heart, Derrick is the one to call. Highly recommend!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Brandon"
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Amber Adams

December 19, 2025

5  out of  5
rating by Amber Adams
"Ja’Sonae was so sweet and answered all my questions! It’s always a pleasure to encounter people who are simply kind and helpful!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Brandon"
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Kathleen Hardrick

December 17, 2025

5  out of  5
rating by Kathleen Hardrick
"Brandon Wine state farm agency made my transition to their office pleasant and effortless. I know this is gonna be a good relationship. Merry christmas and happy new year to my new insurance home 🏡"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Brandon"
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Copeland Saunders

December 13, 2025

5  out of  5
rating by Copeland Saunders
"Ja’Sonae Oates was very helpful and pleasant to talk to when performing her courtesy call with me. I had a few questions during our conversation and she was able to get good information and answers for me"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Brandon"
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Sheryl Warengo-Murray

December 10, 2025

5  out of  5
rating by Sheryl Warengo-Murray
"Armeda was wonderful and so helpful!! I find this Office to be so Helpful and Professional!! Thankful they are My Agent! They Care!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ja'Sonae was able to provide you with such helpful support and peace of mind. We appreciate your feedback and look forward to assisting you again in the future! -Brandon"
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Roger Bing

December 10, 2025

5  out of  5
rating by Roger Bing
"The agency is very professional and Armeda is a tremendous customer service agent. They provide us with multiple policies which were priced competitively and are a great value. I highly recommend them."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Brandon"
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Sabrina Preston

December 6, 2025

5  out of  5
rating by Sabrina Preston
"It was such a pleasure working with Derrick Gilbert on obtaining Property Insurance. He is very knowledgeable and personable. I would recommend Derrick Gilbert, and State Farm Insurance to anyone needing insurance. Thanks so much!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Brandon"
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Joy Harris

December 5, 2025

5  out of  5
rating by Joy Harris
"Great customer service, always helpful wirh some of my stupid questions. Everyone is really nice."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Brandon"
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Juan Alberto Maldonado Carranza

December 3, 2025

5  out of  5
rating by Juan Alberto Maldonado Carranza
"El profesionalismo y la empatia es algo que destaco de estas personas. Como hablante hispano estoy muy contento del inicio a esta compania. Gracias Derrick 5 stars!!! you are so kind and solving person!!!"
We responded:
"Thank you for your wonderful review! We're delighted to hear that Derrick and our team’s professionalism and empathy made a positive impact. Thanks again for the 5 stars! -Brandon"
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Camilo Vera

November 27, 2025

5  out of  5
rating by Camilo Vera
"Great service!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Brandon Wine"
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Carl Palmer III

November 26, 2025

5  out of  5
rating by Carl Palmer III
"Derrick was fabulous! He answered all of my questions with great details. Very knowledgeable. Superb customer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Brandon"
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Bryan Cowart

November 20, 2025

5  out of  5
rating by Bryan Cowart
"He deserves a gold star for his service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Brandon"
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J Colquitt

November 18, 2025

5  out of  5
rating by J Colquitt
"Armeda J. Was Brilliant and she exceeded my expectations."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Brandon"
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Esther Posada

November 18, 2025

5  out of  5
rating by Esther Posada
"Derrick did an amazing job getting me and my partner covered for auto insurance! I would highly recommend him as your account manager. We are so happy and feel so relieved thanks to Derrick getting us a great rate! We are now paying way less for car insurance every month."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Brandon"
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Denise

November 18, 2025

5  out of  5
rating by Denise
"Very good customer service and great prices"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Brandon"
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Sharida T. Hickson

November 14, 2025

5  out of  5
rating by Sharida T. Hickson
"OMG, There is no way to explain how well my needs were taken care of by Mr. Derrick at this State Farm location. With a family of 5 I had many concerns of finding out how we could save money in every area of our lives. Mr. Derrick not only saved me in over $180 in car insurance but he also informed me that they offer home insurance. Needless to say by the end of the 20min phone call. Mr. Derrick saved us over $425 with both my home and car insurance combined. From the moment we spoke on the phone he made me feel like no matter what, he was going to help my family save money. I'm so Grateful for Good Customer Service!!! Like most companies that use AI, Automated Systems, Computers and etc. Nothing can beat a Live Person that cares for your needs and actually come through like what Mr. Derrick did for us. Forever Grateful🙏🏾... Stay Blessed!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Brandon"